FAQs

FAQs for UK street food vendors

Quick answers about pricing & trial, bookings, invoices, staff rotas, food safety logs and compliance. If you need help with something specific, contact us.

Popular questions

No. You can start a free trial without a credit card and upgrade when you're ready.
You can choose a plan to keep using paid features. If you don’t upgrade, you can still access your account and data, but some features may be limited.
Yes. You can cancel at any time. You’ll keep access until the end of your billing period.
Yes - you can upgrade or downgrade at any time. Changes apply from your next billing cycle.
Yes. You can choose monthly or annual billing (annual plans typically offer better value).
Plans include different seat limits. If you need more team members, you can upgrade to a plan with more seats.
Yes. Streatflow is built for street food workflows - manage markets, festivals, pop-ups and private events in one place.
Yes. Keep organiser contact info, addresses, setup notes, timings and anything else you need alongside each booking.
Yes. You can keep each booking updated (for example upcoming, completed, cancelled) so you always know what needs attention.
Yes. Update payment status so you can see what’s paid, what’s outstanding, and what needs chasing.
Yes. You can export key booking data for reporting or accounting.
Yes. You can generate invoices quickly and keep them linked to the original booking for easy tracking.
Yes. Mark invoices as paid, unpaid or partially paid so you always know what’s outstanding.
Yes. You can set your invoice details (such as business name, address, VAT info and payment details) so invoices are ready to send.
Yes. You can download invoices as PDFs for sending to clients or keeping records.
Yes. Track expenses and attach receipt photos so your records are organised and searchable.
Yes. Categorise expenses (e.g. stock, fuel, equipment, pitch fees) to understand where your money goes.
Yes. Export expenses when you need to share them with an accountant or reconcile your books.
Yes. Plan rotas and organise shifts around bookings and service days.
Yes. Track attendance so you can keep payroll and staffing records tidy.
Yes. Add team members (based on your plan’s seat limit) so staff can access what they need.
Record routine temperature checks and keep a clear history. This helps you maintain consistent food safety routines.
Yes. Temperature logs can be checked against expected ranges so out-of-range readings are easier to spot.
Yes. Store important documents in one place so they’re easy to find when needed.
Yes. Keep expiry dates against documents so you can stay on top of renewals.
We use modern best practices to protect your data. Access is restricted to you and team members you authorise.
Yes. Streatflow is responsive and works well on phones and tablets.
Yes. You can export important data so you’re never locked in.

Still need help?

Contact our team and we’ll reply within 24 hours on business days.

Email support

support@streatflow.com

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